Guide To Casushi Casino's User Data Protection And Privacy Policy For A Safe Online Experience

We are completely open about how we handle your personal information on our platform. Registration forms only need basic information like your full name, age, email address, and a way to get in touch with you. We use advanced encryption protocols (SSL/TLS) to protect all of your sensitive records. This keeps people who shouldn't be able to see your profile information from doing so. We only keep communication logs, IP addresses, and device data to meet legal requirements, such as those set by GDPR and UKGC. Secure methods are used to verify documents, which confirms that participants are eligible and protects you from fraud. You can change your cookie settings on your account dashboard. Changes let you customise your marketing preferences while still being able to use tracking tools. Any integration with a third-party service goes through a strict review process. Partners are chosen based on their track record of security and compliance with global privacy standards. Regular training keeps all employees up to date on the newest security measures and their legal responsibilities. If there are any changes to the rules about how information is handled, notifications are sent right away. You can still look over, ask for copies of, or delete your information by getting in touch with our support staff. They will always respond quickly and fully. Every step of our service is designed to give you clarity, accountability, and the best care possible when handling your information. We encourage you to carefully look over these steps and are happy to answer any other questions you may have through the appropriate channels.

How The Platform Gathers And Keeps Information About You

The platform collects information about each user through a number of different ways. During initial registration, individuals are prompted to provide identifying elements such as full name, birth date, residential address, email contact, and phone number. These details are necessary for age verification, compliance with legal requirements, and providing tailored customer support. Upon account funding or payout processing, supplemental identification–such as payment card data, banking details, and valid identification documents–may be requested. Each transaction, login session, and communication is logged, capturing technical metadata such as device identifiers, browser type, IP address, and access timestamps to uphold account security standards. Data collection also includes keeping an eye on how people behave in the platform's environment. Fraud prevention algorithms use information about things like game selection, session length, deposit patterns, and bonus use to help promote responsible gaming. All of the information that has been collected is stored in encrypted databases in certified data centres in areas that follow international regulatory standards. Access controls are strictly maintained, allowing only authorized personnel to retrieve or process records strictly for operational or compliance purposes. Regular audits, penetration testing, and data retention policies ensure ongoing risk assessment, quick breach detection, and timely removal of redundant or outdated records in line with local laws. For increased security, users are advised to regularly update passwords, activate two-factor authentication where available, and review account activity logs. Should any discrepancies appear, immediate reporting to customer support is encouraged for swift resolution.

Types Of Information Processed

The platform handles a variety of information provided directly during registration, account verification, payments, and interaction with support. This includes identification details such as full name, date of birth, gender, residential address, email, and contact number. Account credentials such as usernames and passwords are managed with advanced encryption practices. Financial interactions generate records involving transaction history, payment method details, deposit and withdrawal activity, and records required to meet anti-money laundering and responsible gaming regulations. Sensitive payment card data is treated according to PCI DSS requirements, ensuring security and confidentiality. Technical data is gathered through device identification, IP addresses, browser types, operating systems, and session timestamps. Cookies and local storage may be used to optimize functionality, track preferences, detect suspicious activity, and personalize the on-site experience. Behavioral insight is collected from activity logs, visited pages, time spent on the platform, games played, interaction frequency, and device usage patterns. These details support user authentication, fraud prevention, and the provision of tailored offers or communication. Communication records–such as live chat transcripts, email correspondence, or call recordings–are retained to resolve questions, monitor service quality, address complaints, and comply with legal obligations. These things are only used to manage accounts, meet regulatory requirements, keep people safe, and improve services without sharing them with people who shouldn't have them.

How To Handle Requests For Consent And Access

Handling requests for authorisation and access requires a structured approach that meets the requirements of the GDPR and UKGC. Everyone can be sure that their records are clear and under their control thanks to the process.

All queries relating to permissions or exposure are handled by the assigned Data Stewardship Team. Sensitive communications are encrypted, and progress updates are provided at each stage. Recipients receive a comprehensive audit trail, documenting each modification or release as per industry auditing practices.

Security Measures Employed To Safeguard User Information

All sensitive records are secured using end-to-end encryption protocols such as TLS 1.3 and AES-256. These mechanisms ensure that personal details and transactional activity remain confidential during transmission and storage. Connections to the site operate exclusively over HTTPS, verified by valid SSL certificates. Multi-factor authentication and strict role-based permissions limit who can see stored records. Only people who have been given permission can see or change private entries. This is tracked by continuous audit logs. We do regular vulnerability scans and penetration tests, and we fix any problems we find in accordance with ISO/IEC 27001 standards. Every three months, outside security experts check the parts of the system. Firewalls and intrusion prevention systems work all the time, stopping suspicious activity and traffic that isn't allowed. System updates and patches are implemented within 48 hours of critical security advisories. Backup procedures use encrypted storage off-site to make sure that the data is safe even if hardware fails or a disaster happens. Restoration tests are scheduled monthly to validate business continuity plans. Account credentials for customers must be complex and are never saved in plain text. Step-up verification happens when someone tries to log in from a new location or device. Real-time monitoring flags unauthorized access, with immediate automated alerts and account lockdowns in suspected incidents. Every year, all employees must take security awareness training that focuses on new threats like phishing and social engineering. Policies are updated every six months, leveraging guidance from regulatory authorities and independent cybersecurity bodies. These protections form a robust environment, ensuring confidentiality, integrity, and availability at every stage of handling personal and transactional records.

User Rights Regarding Modification And Deletion Of Their Data

Individuals who hold an account have the right to alter or erase information held within their profiles. To start these changes, go to the account management dashboard and use the editing tools there to change your contact information, communication preferences, or gaming history. If you want to change or remove certain pieces of information that can't be changed directly online, you should send a secure message or an official contact email to the dedicated support team. When someone asks for a correction, the department in charge will check who they are to make sure that no one else can make changes without permission. Confirmation will be sent within 30 days about the requested changes or removal actions, unless the law requires keeping records for compliance, security, or transactions. In such cases, only non-essential elements will be removed, and the necessity for preservation will be clearly communicated. Erasure requests include the option to close an account entirely and dispose of all identifying records not subject to statutory preservation duties. Withdrawn consent will be reflected across all marketing and analytical processes to ensure no further outreach. Should a correction or deletion be disputed, a formal review can be requested, and an independent officer will evaluate the case within a reasonable timeframe, communicating the outcome transparently. Individuals may download a complete summary of stored profile elements by submitting a request through the secure portal. This report lists everything that is kept, changed, or deleted, making sure that the process is open at every step. If you have any concerns about the process or the results, you can follow the complaint procedures in the account assistance section to make them known.

Dealing With Protocols For Sharing Data With Third Parties And Moving Data

Before sharing client information with affiliated companies or trusted vendors, we do thorough due diligence to make sure they follow recognised legal and regulatory frameworks, like the UK GDPR or similar cross-border agreements. Before any handover, contractual protections like Standard Contractual Clauses and data processing agreements are always put in place. This makes sure that the organisations that receive the data keep their promises at least as strict as their own internal standards. Each time supplied information is routed to external service providers for purposes like payment processing, marketing analytics, anti-fraud checks, or hosting, records of these transactions are securely maintained for audit and accountability. Only the minimum amount necessary is furnished, consistent with the principle of data minimization, and transmission is executed via encrypted channels (TLS 1.2 or above). International transfers outside the United Kingdom or European Economic Area trigger additional scrutiny: periodic risk assessments and the requirement for explicit written assurances about location, storage, and retrieval of personal identifiers. Details about partner country legal environments are proactively evaluated; only destinations with a suitable protection regime are considered eligible. If you ask in writing, you can see a clear list of the people or organisations that have received your information in the last 12 months. You can choose not to participate in certain types of direct marketing or promotional collaboration. Any changes that affect downstream vendors are quickly communicated through pre-set notification channels. Strong audit systems find unauthorised sharing and take immediate action to fix the problem, such as suspending or ending agreements and notifying the appropriate authorities when necessary. At least once a year, we review our third-party arrangements internally to make sure they are still in line with best practices.